Shelter Team Lead – TL-2 Floater

Employment Type: Permanent Part-Time
Rotation: Four shifts on, three days off
Schedule: Friday- Monday (fixed)

• Friday–Saturday: 7:00 a.m.–3:00 p.m.
• Sunday–Monday: 3:00 p.m.–11:00 p.m.

Hours: 32 hours per week
Location: NVSSS Shelter (Knights Inn), Merritt, BC
Reports to: Shelter Manager

Wage: $29.50 per hour

NVSSS invites current employees to apply for the permanent part-time TL-2 Floater position.

The Team Lead provides coverage across morning and evening shifts, supervises Shelter Support Workers and coordinates daily shelter operations. Responsibilities include assigning duties, supporting participants, responding to crises, making shift-level operational decisions, facilitating shift handovers, completing required documentation and ensuring compliance with NVSSS policies and safety procedures.

Applicants should have:

• Relevant experience supporting people experiencing homelessness, mental-health challenges or substance use;

• Strong leadership, communication, conflict-resolution and decision-making skills;

• Knowledge of trauma-informed care, harm reduction and de-escalation practices; and

• Relevant human-services education or an equivalent combination of education and experience.

The successful applicant must satisfactorily complete any employment screening required for the position. Workplace accommodations are available during the selection process upon request.

Current employees must submit their application online through the job posting site by September 18, 2026.

All qualified internal applicants will be considered. Only employees selected for an interview will be contacted.

Shelter Support Worker – SSW-9 Evenings

Employment Type: Permanent Part-Time
Schedule: Friday–Monday, 3:00 p.m.–11:00 p.m.
Rotation: Four shifts on, three days off (fixed)
Hours: 32 hours per week

Location: NVSSS Shelter (Knights Inn), Merritt, BC
Reports to: Shelter Manager
Wage: $27.00 per hour

NVSSS invites current employees to apply for the permanent part-time SSW-9 Evening position.

The Shelter Support Worker provides trauma-informed, person-centred support to shelter participants. Responsibilities include responding to crises, using de-escalation and harm-reduction practices, completing wellness and security checks, maintaining accurate records, preparing incident reports and helping maintain a safe and clean shelter environment.

Applicants should have:

• Experience supporting people experiencing homelessness, mental-health challenges or substance use;

• Strong communication, conflict-resolution and crisis-intervention skills;

• Knowledge of trauma-informed care and harm reduction;

• The ability to work independently and make sound decisions during night shifts; and

• Relevant human-services education or an equivalent combination of education and experience.

The successful applicants must complete any required employment screening, including a satisfactory criminal record and vulnerable sector check. Workplace accommodations are available during the selection process upon request.

Current employees must apply online through the job posting site by September 18, 2026.

All qualified internal applicants will be considered. Only employees selected for an interview will be contacted.

Shelter Support Worker – SSW-10 Floater

Employment Type: Permanent Part-Time
Shifts: Evening and Night Shifts

Schedule: Friday–Monday

• Friday–Saturday: 3:00 p.m.–11:00 p.m.
• Sunday–Monday: 11:00 p.m.–7:00 a.m.

Rotation: Four shifts on, three days off (fixed)

Hours: 32 hours per week
Location: NVSSS Shelter (Knights Inn), Merritt, BC
Reports to: Shelter Manager
Wage: $27.00 per hour

NVSSS invites current employees to apply for the permanent part-time SSW-10 Floater position.

The Shelter Support Worker provides trauma-informed, person-centred support to shelter participants. Responsibilities include responding to crises, using de-escalation and harm-reduction practices, completing wellness and security checks, maintaining accurate records, preparing incident reports and helping maintain a safe and clean shelter environment.

Applicants should have:

• Experience supporting people experiencing homelessness, mental-health challenges or substance use;

• Strong communication, conflict-resolution and crisis-intervention skills;

• Knowledge of trauma-informed care and harm reduction;

• The ability to work independently and make sound decisions during night shifts; and

• Relevant human-services education or an equivalent combination of education and experience.

The successful applicants must complete any required employment screening, including a satisfactory criminal record and vulnerable sector check. Workplace accommodations are available during the selection process upon request.

Current employees must apply online through the job posting site by September 18, 2026.

All qualified internal applicants will be considered. Only employees selected for an interview will be contacted.

Shelter Support Worker – Night Shift (Two Positions)

Positions Available:

• SSW-14: Part-Time, Friday and Saturday nights

• SSW-15: Part-Time, Friday and Saturday nights

Rotation: Two shifts on, five days off
Location: NVSSS Shelter (Knights Inn), Merritt, BC
Reports to: Shelter Manager
Wage: $27.00 per hour

NVSSS invites current employees to apply for two permanent part-time Shelter Support Worker night positions.

Shelter Support Workers provide trauma-informed, person-centred support to shelter participants. Responsibilities include responding to crises, using de-escalation and harm-reduction practices, completing wellness and security checks, maintaining accurate records, preparing incident reports, assisting with meals and laundry, and helping maintain a safe and clean shelter environment.

Applicants should have:

• Experience supporting people experiencing homelessness, mental-health challenges or substance use;

• Strong communication, conflict-resolution and crisis-intervention skills;

• Knowledge of trauma-informed care and harm reduction;

• The ability to work independently and make sound decisions during night shifts; and

• Relevant human-services education or an equivalent combination of education and experience.

The successful applicants must complete any required employment screening, including a satisfactory criminal record and vulnerable sector check. Workplace accommodations are available during the selection process upon request.

Current employees must apply online through the job posting site by September 18, 2026.

All qualified internal applicants will be considered. Only employees selected for an interview will be contacted.

Shelter Team Lead (TL-5)

Employment Type: Permanent Full-Time

Hours: 16 hours per week
Schedule: Sunday– Mon, 11:00 p.m.– 07:00 a.m.
Location: NVSSS Shelter (Knights Inn), Merritt, BC
Reports to: Shelter Manager
Wage: $29.50 per hour

NVSSS invites current employees to apply for the permanent part-time Shelter Team Lead position.

The Team Lead provides coverage across morning and evening shifts, supervises Shelter Support Workers and coordinates daily shelter operations. Responsibilities include assigning duties, supporting participants, responding to crises, making shift-level operational decisions, facilitating shift handovers, completing required documentation and ensuring compliance with NVSSS policies and safety procedures.s.

Applicants should have:

• Relevant experience supporting people experiencing homelessness, mental-health challenges or substance use;

• Strong leadership, communication, conflict-resolution and decision-making skills;

• Knowledge of trauma-informed care, harm reduction and de-escalation practices; and

• Relevant human-services education or an equivalent combination of education and experience.

The successful applicant must satisfactorily complete any employment screening required for the position. Workplace accommodations are available during the selection process upon request.

Current employees must submit their application online through the job posting site by September 18, 2026.

All qualified internal applicants will be considered. Only employees selected for an interview will be contacted.

Shelter Team Lead (TL-1)

Employment Type: Permanent Full-Time

Hours: 40 hours per week
Schedule: Sunday–Thursday, 7:00 a.m.–3:00 p.m.
Location: NVSSS Shelter (Knights Inn), Merritt, BC
Reports to: Shelter Manager
Wage: $29.50 per hour

NVSSS invites current employees to apply for the permanent full-time Shelter Team Lead position.

The Team Lead provides coverage across morning and evening shifts, supervises Shelter Support Workers and coordinates daily shelter operations. Responsibilities include assigning duties, supporting participants, responding to crises, making shift-level operational decisions, facilitating shift handovers, completing required documentation and ensuring compliance with NVSSS policies and safety procedures.

Applicants should have:

• Relevant experience supporting people experiencing homelessness, mental-health challenges or substance use;

• Strong leadership, communication, conflict-resolution and decision-making skills;

• Knowledge of trauma-informed care, harm reduction and de-escalation practices; and

• Relevant human-services education or an equivalent combination of education and experience.

The successful applicant must satisfactorily complete any employment screening required for the position. Workplace accommodations are available during the selection process upon request.

Current employees must submit their application online through the job posting site by September 18, 2026.

All qualified internal applicants will be considered. Only employees selected for an interview will be contacted.